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Questions?
kim@kimbellished.com

    • Do I get to see a proof?

    • What all can you make?

    • Do you accept custom orders?

    • Will the colors look exactly like the image?

    • How far in advance should I place my order?

    • Do you accept RUSH orders?

    • Shipping info.

    • What is your return/cancellation policy?

    • Copyright info.

    • What are the care instructions for shirts?

    • Do you offer other brands of shirts?


    Do I get to see a proof? top

    Proofs will be provided only upon request or for custom orders, where no preview photo currently exists.  Proofs will be E-mailed to the same E-mail address provided on your order form.  If you haven't heard from me within 2-3 days, please send me an E-mail.  Also be sure to check your spam folder.

    What all can you make? top

    On my main Kimbellished website, I offer apparel, key chains, vinyl decals, framed art, stationery, etc. for local Maple Valley pickup.   Apart from that, I also have shops on Zazzle's website (links are provided on the top toolbar).  There, I offer items for baby showers, birthdays, and official Outlander merchandise.  Those items are purchased directly through Zazzle's website and will be shipped to you by Zazzle.  

    Do you accept custom orders? top

    Yes, feel free to communicate with me your ideas, and I will then let you know if it's something I'm able to help you with as well as offer a price quote.   Payment must be made in full before I can start any work on your orders, including proofs.  

    Will the colors look exactly like the image? top

    Computer monitors and device settings control what you see on your own screen.   For this reason, colors may vary from what you're seeing online to what is on the printed item.   If you have any questions about colors or would like to purchase a printed sample (with generic text), please contact me.  

    How far in advance should I place my order? top

    My turnaround times varies according to current workload and order size.   I also purchase shirts only a couple times a week to be able to pass on those bulk savings to you.  Larger orders will take extra time to complete.  As a guideline, I would allow yourself 1-2 weeks to receive your order, though I do my best to work quickly.  I try to accommodate all requests if time allows; but the more time you leave yourself, the less stressed we'll both be! :)

    Do you accept RUSH orders? top

    I do my best to accommodate all requests and time frames, but it isn't always possible to squeeze in a rush order.   Please contact me with your deadline and what you're needing to order, and I will let you know if it's possible.   A rush fee may be added at my discretion, which will be assessed on a case-by-case basis.

    Shipping info. top

    At this time, I am only accepting local pick-up orders for the Maple Valley, WA area.   Once your order is ready, you are welcome to pick up your order any time from 9am - 5pm Monday thru Friday.    

    What is your return/cancellation policy? top

    All sales are final, with the exception of defects or errors made on my part.  If a proof has been sent and you've approved it, even if it includes an error, I cannot accept a return.  Please double-check accuracy of spelling, etc. to ensure the final product is exactly as you want it to be.   Sizing charts are provided, and I strongly recommend you double-check measurements before ordering.   If I happen to have a particular size on-hand, you're welcome to come compare before placing an order.

    Copyright info. top

    All designs are the sole property of Kimbellished, LLC and kimbellished.com; they are not to be duplicated or manipulated.  I take copyright very seriously.  As such, I prefer to put my own creative spin on items and will not duplicate another person's work.    

    What are the care instructions for shirts? top

    Shirt designs are made with vinyl, using a commercial-grade heat press.  To get the longest life out of the item, I recommend turning the shirt inside-out, washing in cold, and hanging to dry or tumble dry low.   Washing in cold and hang drying will keep colored apparel brighter for longer and also minimize shrinking.   Do not iron directly on the vinyl decoration.  (If needed, you can place a sheet of parchment paper over the design to protect the vinyl, while ironing the shirt.)   

    Do you offer other brands of shirts? top

    Yes, I would be happy to order a specific brand if available from my supplier.   I chose Bella + Canvas as the default brand, as it is one of the few brands that has a range of matching colors from infant to adult.   It's also soft material and comfortable to wear.   Most of my listings are for unisex sizes, which tend to have a straighter fit.   If you'd like a different fit - men's, women's, plus size, etc., I would be happy to find the perfect shirt for you.

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